Privacy Policy for Herbert Ranaweera Gem Emporium and Academy

1. Introduction
Herbert Ranaweera Gem Emporium and Academy (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or make a purchase from us.

2. Information We Collect
We collect personal information that you provide when you visit our website, make a purchase, or contact us. This may include:

  • Personal Information: Name, email address, phone number, shipping address, and payment information.
  • Transaction Information: Purchase history, payment details, and billing information.
  • Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
  • Communication Information: Emails, inquiries, or feedback you provide us through the website or customer service.

3. How We Use Your Information
We use your personal information to:

  • Process and fulfill your orders.
  • Communicate with you about your orders, updates, and customer support inquiries.
  • Improve the user experience on our website.
  • Send marketing communications (only if you opt-in to receive them).
  • Comply with legal obligations.

4. Data Sharing and Disclosure
We will not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, shipping companies, and marketing partners.
  • Legal Compliance: We may disclose your personal information when required by law, court order, or governmental request.
  • Business Transfers: In the event of a business merger, acquisition, or sale, your information may be transferred to the new owner.

5. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL (Secure Socket Layer) encryption technology to secure your data during transmission. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies allow us to remember your preferences and personalize your visit. You can manage cookie settings in your browser, but disabling cookies may affect the functionality of certain website features.

7. Third-Party Links
Our website may contain links to third-party websites, such as payment gateways, shipping carriers, or other businesses. These sites have their own privacy policies, and we are not responsible for their content or privacy practices.

8. Your Rights and Choices
You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal obligations.
  • Opt-out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

9. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected information from a child under the age of 18, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the updated policy will take effect immediately upon posting.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Herbert Ranaweera Gem Emporium and Academy