We want you to be completely satisfied with your purchase. We take pride in ensuring that all our gems are of the highest quality and accurately represented on our website, both in description and imagery. Please note that our photos and videos are not enhanced — they reflect the true appearance of each item.

As we sell our gems at reasonable prices and given the high-value and sensitive nature of the gem and jewellery trade, we are unable to accept returns. Therefore, before completing your purchase, you are welcome to request additional photos or videos to ensure you are fully confident in your choice.